Service Advisor Training
Customer interaction, complaint understanding, job cards, repair explanations, approvals, workshop coordination, follow-up and complaint handling.
TRAINING PROGRAMS
Building Automotive Skills for Today’s Technology and Tomorrow’s Mobility
Practical, industry-oriented automotive training designed to strengthen technical knowledge, diagnostic capability, workplace confidence and professional performance.
21+Years of Experience
40,000+Professionals Trained
50+Specialised Modules
Pan-IndiaTraining Support
TRAINING EXCELLENCE
Practical Learning That Creates Capable Automotive Professionals
Automotive technology is evolving rapidly. Modern vehicles integrate mechanical systems, electronic controls, sensors, communication networks, diagnostic software, electric powertrains and advanced safety features.
Professionals therefore need more than theoretical knowledge. They need systematic diagnostic skills, practical understanding, safe working procedures and the confidence to apply their learning in real operating conditions.
MPB programs are developed around actual industry requirements and can be customised for technicians, service advisors, supervisors, dealership teams, fleet personnel, trainers, students and automotive entrepreneurs.
01Practical & Industry-Oriented
02Customised Programs
03Automotive & EV Technologies
04Professionals & Students
OUR TRAINING PROGRAMS
Comprehensive Automotive Training Solutions
From fundamentals and diagnostics to electric mobility, service excellence and workshop leadership.
01CORE TECHNICAL SKILLS
Vehicle Diagnostics and Troubleshooting Training
This program develops a systematic approach to fault identification, testing and root-cause diagnosis. Participants learn to analyse symptoms, interpret diagnostic information and avoid unnecessary component replacement.
- Structured diagnostic procedures
- Complaint interpretation and inspection
- Diagnostic Trouble Code analysis
- Live data interpretation
- Sensor and actuator testing
- Mechanical versus electronic faults
- Root-cause analysis
- Diagnostic equipment usage
- Repeat repair reduction
- Practical diagnostic case studies
02ELECTRICAL KNOWLEDGE
Automotive Electrical and Electronic Systems Training
Modern vehicles depend on electrical circuits, control modules, sensors and actuators. This program helps participants understand, test and diagnose these systems correctly.
- Voltage, current and resistance
- Series and parallel circuits
- Automotive wiring systems
- Battery, starter and alternator
- Fuse, relay and protection circuits
- Sensors, actuators and ECU fundamentals
- Wiring diagram interpretation
- Multimeter and circuit testing
- Electrical fault-finding
- Safe electrical working practices
ENGINE & VEHICLE SYSTEMS
Specialised Technical Programs
01Automotive Fundamentals Training
Strong foundations for an automotive career+
Automotive Fundamentals Training
Strong foundations for an automotive careerDevelop an understanding of vehicle construction, systems, components and safe workshop practices.
- Engine and transmission fundamentals
- Steering, suspension and brakes
- Wheels, tyres and vehicle maintenance
- Electrical, fuel, cooling and lubrication systems
- Workshop tools and safety
02Electronic Fuel Injection & Engine Management
Fuel, ignition, sensors and control systems+
Electronic Fuel Injection & Engine Management
Fuel, ignition, sensors and control systems- Fuel injection and engine control
- Air, fuel and ignition management
- Engine sensors and actuators
- Emission control fundamentals
- Live data and performance troubleshooting
03Engine Performance & Emission Diagnostics
Resolve performance and combustion concerns+
Engine Performance & Emission Diagnostics
Resolve performance and combustion concerns- Difficult starting and irregular idling
- Low power and excessive fuel consumption
- Overheating, misfiring and abnormal emissions
- Ignition, fuel delivery and sensor faults
- Systematic engine diagnosis
04Automotive Air-Conditioning Training
Cooling performance and AC diagnostics+
Automotive Air-Conditioning Training
Cooling performance and AC diagnostics- Refrigeration cycle and AC components
- Pressure and cooling-performance analysis
- Electrical controls and airflow systems
- Leak detection and servicing fundamentals
- Preventive maintenance and safe handling
05Scanner & Diagnostic Equipment Training
Use diagnostic data more effectively+
Scanner & Diagnostic Equipment Training
Use diagnostic data more effectively- Scanner fundamentals and communication protocols
- DTC, freeze-frame and live parameter analysis
- Actuator testing and service functions
- Multimeter and oscilloscope fundamentals
- Equipment limitations and data-based diagnosis
06Wiring Diagram Interpretation
Trace circuits and diagnose wiring faults+
Wiring Diagram Interpretation
Trace circuits and diagnose wiring faults- Electrical symbols and circuit identification
- Power, ground, fuse and relay circuits
- Connectors, terminals and wire colours
- Sensor and control-module circuits
- Open, short and voltage-drop diagnosis
07Preventive Maintenance Training
Reduce breakdowns and improve reliability+
Preventive Maintenance Training
Reduce breakdowns and improve reliability- Vehicle-specific maintenance planning
- Periodic inspections, fluids and filters
- Tyre, brake, battery and charging checks
- Defect identification and records
- Fleet maintenance workflows
08Workshop Safety & Professional Practices
Safer people, tools and operations+
Workshop Safety & Professional Practices
Safer people, tools and operations- PPE and hazard identification
- Tools, lifting and electrical safety
- Fire, chemical and fluid awareness
- Housekeeping and waste awareness
- Incident reporting and SOPs
03FUTURE-READY MOBILITY
Electric and Hybrid Vehicle Training
Build practical understanding of electric mobility, vehicle architecture, battery systems, power electronics, charging technology, diagnosis and workshop readiness.
- BEV and hybrid architecture
- Traction motor and power electronics
- High-voltage battery systems
- Battery Management System fundamentals
- Charging systems and connectors
- DC-DC converter and regenerative braking
- Thermal management
- EV diagnostic fundamentals
- High-voltage isolation
- EV workshop readiness
High-Voltage Safety: Training does not replace manufacturer-specific authorisation or legally required qualifications. High-voltage work must only be performed by trained and authorised personnel using suitable PPE, insulated tools and approved procedures.
04SERVICE & LEADERSHIP
Workshop, Service Advisor and Team Training
Programs designed to improve communication, workflow, team leadership, repair quality, productivity and customer experience across automotive service operations.
Supervisor & Team Leader Training
Job allocation, skill mapping, workflow planning, productivity, quality control, diagnostic escalation and team communication.
Workshop Management Training
Bay utilisation, turnaround time, SOPs, tool planning, performance indicators, customer experience and process improvement.
Train-the-Trainer Programs
Program planning, content delivery, demonstrations, learner engagement, assessment, feedback and trainer documentation.
CUSTOMISED CORPORATE TRAINING
Training Designed Around Your Organisation
Every organisation has different technologies, teams, challenges and performance goals. MPB can design training around your vehicle category, technology, team skill level, job roles, learning objectives, location, duration, practical exposure and assessment requirements.
Automobile ManufacturersAutomotive DealershipsComponent ManufacturersWorkshop NetworksMulti-Brand Service CentresFleet OperatorsEducational InstitutionsGovernment DepartmentsSkill OrganisationsCorporate Technical Teams
TRAINING FOR EDUCATIONAL INSTITUTIONS
Bridging Academic Learning and Industry Requirements
Practical automotive learning for engineering colleges, polytechnics, ITIs, universities and skill-development institutions.
Industry Readiness
Connect theory with real systems, tools, workshop applications and industry expectations.
Practical Technical Skills
Develop diagnostic thinking, equipment familiarity, safety awareness and confidence.
Institutional Programs
Guest sessions, workshops, demonstrations, faculty development, EV awareness and custom modules.
TRAINING DELIVERY FORMATS
Flexible Training for Different Learning Requirements
Classroom Training
Instructor-led concepts, presentations, components and case studies.
Practical Workshop
Hands-on learning with vehicles, systems, tools and diagnostic equipment.
On-Site Corporate
Customised training at your dealership, workshop, institution or facility.
Online Sessions
Selected theoretical, awareness and concept-based technical topics.
Blended Training
A planned combination of online, classroom and practical sessions.
Short & Long-Term
Focused workshops or progressive structured skill-development programs.
Available formats depend on the training topic, practical resources and safety requirements.
OUR TRAINING METHODOLOGY
From Technical Concepts to Practical Performance
Need Assessment
Participant profile, skill level, technology and outcomes.
Program Design
Content, duration, format and practical activities.
Concept Development
Systems, components and technical fundamentals.
Practical Learning
Testing, inspection, diagnosis and safe procedures.
Case-Based Problems
Real symptoms, diagnostic cases and service situations.
Assessment
Questions, assignments, observations or practical checks.
Feedback
Review outcomes and future development requirements.
WHO CAN JOIN?
Training for Every Stage of an Automotive Career
Programs can be adapted to the participant’s role, experience and technical objectives.
Entry-Level TechniciansExperienced TechniciansAutomotive ElectriciansDiagnostic TechniciansEV TechniciansService AdvisorsWorkshop SupervisorsWorkshop OwnersFleet TeamsDealership PersonnelTechnical TrainersEngineering StudentsPolytechnic & ITI StudentsFaculty MembersAutomotive Entrepreneurs
WHY CHOOSE MPB TRAINING?
Experience That Translates into Practical Learning
Industry Experience
Programs shaped by practical automotive and workshop knowledge.
Professionals Trained
Technical teams, professionals and students across multiple subjects.
Specialised Modules
From fundamentals and diagnostics to EV and management.
Application-Focused
Learning designed for use in real working conditions.
Experienced Trainers
Relevant technical knowledge and industry exposure.
Customised Learning
Adapted to technology, participant level and outcomes.
Future Technologies
Mechanical, electronic, diagnostic and EV programs.
Pan-India Support
Training for organisations and institutions across India.
EXPECTED LEARNING BENEFITS
Develop Knowledge, Confidence and Workplace Capability
Outcomes depend on program scope, participant background, duration, practical resources and individual performance.
- Understand automotive systems clearly
- Follow structured diagnosis
- Use tools more effectively
- Improve fault-finding accuracy
- Reduce unnecessary replacement
- Strengthen electrical knowledge
- Understand EV technologies
- Improve high-voltage awareness
- Follow better workshop practices
- Improve repair quality
- Communicate professionally
- Apply knowledge confidently
TRAINING ENQUIRY PROCESS
Start Your Training Program with MPB
Share Requirement
Organisation, participants, topic, location and outcomes.
Need Discussion
We understand challenges and participant profiles.
Recommendation
Select a module or develop a custom structure.
Delivery Planning
Finalise dates, format, resources and location.
Program Delivery
Conduct training to the agreed scope and objectives.
FREQUENTLY ASKED QUESTIONS
Questions About MPB Training Programs
Need a program for your organisation or institution? Discuss the participant profile, location and training objective with us.
Contact Our Training Team ↗What automotive training programs does MPB offer?+
Programs include automotive fundamentals, diagnostics, electrical systems, engine management, AC, maintenance, electric and hybrid vehicles, safety, service advising, workshop management and trainer development.
Who can participate?+
Technicians, advisors, supervisors, dealership and fleet teams, trainers, students, faculty, workshop owners and automotive entrepreneurs.
Do you provide practical automotive training?+
Yes. Practical activities may be included where the subject, venue, equipment and safety requirements permit.
Does MPB provide EV training?+
Yes. Programs cover EV and hybrid fundamentals, battery and BMS concepts, charging awareness, diagnostics, high-voltage safety and workshop readiness.
Can training be customised?+
Yes. Programs can be adapted to vehicle category, technology, experience, job roles, objectives, duration and location.
Do you train colleges, ITIs and polytechnics?+
Yes. MPB can deliver workshops, practical sessions, industry-readiness, EV awareness and faculty-development programs.
Can training be conducted at our facility?+
On-site training may be arranged depending on subject, location, participant strength, equipment and trainer availability.
Do you offer online training?+
Selected theoretical and awareness topics may be delivered online. Practical subjects may require classroom or workshop delivery.
How long are the programs?+
Duration depends on topic, depth, participant level and practical requirements. Short workshops and structured long-term programs may be available.
Are assessments and certificates included?+
Assessments and certificates depend on the agreed program, attendance requirements and scope. Please confirm details before enrolment.
INVEST IN AUTOMOTIVE CAPABILITY
Build a More Skilled and Future-Ready Automotive Team
Develop technician skills, improve diagnostics, prepare teams for EV technology or deliver industry-oriented learning to students.